Refund Policy

Last updated September 28, 2026

CalcX is digital, so you get it instantly. We still want you to be happy with it.

When you can get a refund

Email us within 14 days of your purchase, and we'll refund you in full if:

It won't run: CalcX won't install or run on a supported calculator, and we can't get it working for you.
Double charge: you were charged more than once for the same thing.
Wrong version: you bought for the wrong calculator (for example CalcX for the CE when you have the black-and-white TI-84 Plus). We can switch it or refund it.
Missing purchase: your purchase never appeared in your account and we can't fix that quickly.

We look at other requests one by one and try to be fair.

By email: write to [email protected] from the email on your CalcX account. Say what you bought and what went wrong.
Through Link: because orders are sold through Link, you can also ask Link support using the link on your receipt.
Timing: most refunds go back to your original payment method within 5–10 business days.

We remove the refunded item from your account, so it's no longer part of your code or your downloads.

If something's wrong, please email us first. We usually sort it out faster than a bank dispute.

This policy doesn't limit any rights you have under consumer protection law.